Doctors Transcribe is premium medical transcription service provider and has been servicing clients in the United States for the last 8 years.

A brief introduction

We are a husband and wife dental doctors team who have been servicing clients in the US for the last 8 years. Our Quality Control Team also contains several doctors trained to be proof readers as well. We have worked on all types of reports from ER, Discharge Summaries, Geriatric, Cardiology, GI, Ophthalmology and almost all other specialties. We have serviced small clinics as well as large Hospital chains. My wife Dr. Ann George (trained dental surgeon/BDS) personally does the quality auditing and trains our Medical Transcriptionists, Proof Readers, and Quality Control Managers. I. Dr. George Cherian (Oral and Maxillofacial Pathologist), help in client relations, marketing and sales, and crises management.

Quality Assurance

We guarantee 98.5% and above accuracy for all our reports. This is subject to the quality of the audio and the dictation.

Quality Control Process

We guarantee quality standards that exceed industry standards i.e. above 98.5% accuracy provided the audio quality and dictating standards are met. In order to consistently maintain the above-mentioned, we have developed a Four Tier Quality Control System which has given us excellent results for the last 8 years.

Our Rate

We charge 8 cents (US$) per line at the current currency conversion rate. A fixed rate independent of currency changes in Indian currency would be Rs.4 per line (0.054 pounds per line). A line is calculated as total number of characters including spaces divided by 65. We provide STAT services where we return the work in 4 hours for which we charge 16 cents (US$) per line.



Turn Around Time (TAT)

We will return the work in 36 hours. Once we are through with the learning curve, we would further optimize to return the work in 24 hours. We provide STAT services where we return the work in 4 hours.

Four Tier Quality Control System which has given us excellent results for the last 8 years.

1) The first level is the actual medical transcription, which is implemented by medical transcriptionist (MT) with a minimum of 2 years experience. Each MT is made to type a minimum of 350 lines to a maximum of 600 lines per day. The MT by default has to go over the work two times after the first draft. The first time is with the voice and after that, the MT has to read the report for sense. After the MT is through with these three steps, the work is forwarded to a proofreader.
2) At the second level, the typed documents of the three MTs are overseen by a proofreader (PR) who has more than 4 years of experience in the industry. The proofreader checks the work file by file for integrity of the content, both the demographics as well as the text/report. The proofreader does word to word proofreading for all files until the MT has consistently given required quality for 3 months, and then the proofreader does a word to word for only 50% of the reports. If the proofreader finds a quality drop, the MT will be penalized and brought back to 100% proofreading. Regular feedbacks will be given the MT level on a daily basis.
3) The third level is managed by a Quality Controller (QC) who fills in the blanks left by the previous two levels and also does a 20% word to word check of the reports to guarantee the quality of the document. The QC will conduct weekly trainings for the previous two levels with regular feedbacks on a daily basis. Each QC will handle 3 proofreaders. The QC has more than 5 years of experience in the industry
4) The fourth level is Quality Auditor (QA): At this level the auditor monitors the quality of the delivered product and also checks the quality at all the previous levels. The quality auditor keeps in constant touch with client to ensure that all the clients’ requirements; changes and feedbacks are implemented at the earliest notice.