Wapr 24X7 Get the latest version here
 Wapr 24x7 is a live-chat application for your website. It connects your visitors with your customer support teams in real-time. You can see what your visitors are visiting, what they are clicking on, and help them with answers to their queries - right when they are on your website. Wapr 24x7 provides your website visitors a wonderful experience. With a simple integration process your website is empowered with LiveChat. more
LIVE CHAT
with your
website visitorsWith a simple integration of Wapr 24x7 script, you can start chatting with your website visitors to provide support, answer sales questions, or assist with online purchases instantly. Your support Agents/Operators can chat with multiple visitors at the same time. You can proactively invite your website visitors for a chat or engage them directly in a chat conversation.
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Visitor
InformationView live visitors as they browse your website. Get valuable information such as, what page they are viewing, what browser they are using, IP address/host name, visitor time on site, previous visits, previous number of chats, pages visited, virtual Geo-location view, screen resolution and more! Additionally, you can monitor all live chats on your website as they are occurring.
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Reports
and
AnalyticsWapr 24x7 provides exhaustive reporting on website activity and operator performance. All website reports like the Visitor Analysis, Pages Analysis, Traffic Analysis and Keyword Analysis can be generated. Chat Analytics like the Agent Activity Reports and Agent Chat reports can be generated for assessing the operator performance.
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Key Business Benefits - Increase your customer satisfaction & loyalty.
- Shorten inquiry-to-sale conversion time.
- Increase sales & reduce support costs.
- Redefine website strategy using customer navigation insight.
System requirements - PC running Windows 2000, XP, 2003 or Vista.
- 512 MB of RAM required; 1024 MB or more recommended.
- 50 MB hard disk space required.
- Java Standard Edition 6.0 or higher.
- Internet connection - broadband is best.
Technical Details - Version 1.0 File size 190KB. Official release, Release date: Apr 25, 2009. File name: setup.exe
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